Before you start
Open Tidy Orders in another tab and go to Integrations.
- Find the Email Forwarding card.
- Copy your unique address — it looks like
receipts+your-alias@inbound.tidyorders.com. - Keep that tab open; you'll paste the address into Outlook in a moment.
These steps cover Outlook.com / Hotmail / Live and
Microsoft 365 work or school accounts. Both use the same rules
engine on the web at outlook.com. Rules created on the web also run
server-side, so they work even when your desktop Outlook is closed — rules built
only in the classic desktop app run when the app is open.
Step 1: test one receipt manually
Confirm a single receipt parses correctly before you automate anything.
- Open Outlook on the web and find a recent receipt or order confirmation.
- Choose Forward and send it to your Tidy Orders address.
- Open Review Queue and look for the new pending transaction.
Good receipt candidates
- Show merchant name, order date, and total amount.
- Are the original merchant email, not a screenshot pasted into a message.
- Include the full thread if the total only appears in an earlier reply.
Step 2: create a targeted Outlook rule
- In Outlook on the web, open Settings (gear icon) → Mail → Rules.
- Select Add new rule and give it a name such as Tidy Orders receipts.
- Add a condition. From works best — it accepts several addresses in the same condition, and any one of them triggers the rule. Subject includes covers keywords like receipt, invoice, or order confirmation.
- Add the action Forward to and paste your Tidy Orders address.
- Add a second action — Mark with a category or Move to folder — so you can audit what was forwarded.
- Leave Stop processing more rules unchecked unless you know you want it.
- Save.
A key Outlook detail: when you stack multiple different conditions on one rule, they combine with AND — a message must satisfy all of them. So put every merchant address inside a single From condition (that list behaves as OR), and create a separate rule when you want subject keywords as well. Also note that rules skip anything Outlook already routed to Junk, so whitelist merchant senders you care about.
Outlook Forward sends the receipt as an attached message, while Redirect preserves the original sender. Use Forward — Tidy Orders reads the attached original either way, and forwarding keeps the audit trail pointed at your mailbox.
From: auto-confirm@amazon.com — Forward to: receipts+your-alias@inbound.tidyorders.com
Step 3: apply the rule to existing mail
New rules only affect incoming mail. To backfill, open Rules, hover the rule, and choose Run rule now — Outlook will process matching messages already in your Inbox. If you have months of history, expect a burst of transactions in the review queue, and watch your monthly transaction allowance.
If you're on a Microsoft 365 work account
Many organizations block automatic external forwarding through an anti-spam outbound policy. If your rule saves but nothing arrives, that's usually why — the message is silently dropped by Exchange Online.
- Ask your admin to allow forwarding to
inbound.tidyorders.com, or to add an exception for your mailbox. - If that isn't possible, forward receipts manually, or use the Upload tab to drop PDFs and screenshots directly.
- Shared mailboxes need the rule created while signed in to that mailbox, not your personal one.
Recommended rule criteria
- Senders: receipts@, orders@, billing@, invoices@, no-reply@ addresses from merchants you actually buy from.
- Subject terms: receipt, invoice, order confirmation, payment, subscription, renewal.
- Skip: newsletters, promotions, shipping-only notices, and support threads.
If an email doesn't prove an amount was paid, don't forward it.
Step 4: review the first week
Microsoft references
Microsoft documents inbox rules and the difference between server-side and client-only rules in its help for managing email with rules.